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#INDESIGN CC 2017 STOPPED WORKING PDF#
In the worst case, try changing the default printer to a virtual printer such as the XPS document writer or Adobe PDF printer, so that the default printer is always available when InDesign starts. SOLUTION: If you are having this problem, see if your default printer is off, disconnected, or a network printer that can’t be reached. The problem is that InDesign dies horribly when it queries this default printer at startup and the printer is “missing.” I verified this by connecting with PuTTY to the office, thus making the default printer available again, and the error went away. There is no printer at my house at all, as I have no need for one, so my default printer is a network printer on “localhost:631” using Internet Printing Protocol (IPP), which is “disconnected” if I don’t happen to have PuTTY connected to the office workstation at the time. I use PuTTY with SSH port forwarding for port 631 enabled to be able to print to the office printer from my house while I’m in a SSH session (via the Common UNIX Printing System, CUPS). I did some tracing of what the program did right before it crashed out and found the problem.Īdobe InDesign CS6, upon “Starting Service Registry,” is probing the default printer, crashing out if the default printer is a network printer that can’t be reached (and thus queried for capabilities or settings or whatever else.)
#INDESIGN CC 2017 STOPPED WORKING WINDOWS 7#
UPDATE: Comments have been left telling me that this fix continues to be relevant even with the newest Adobe InDesign CC 2019 version, so the problem likely includes InDesign CC 2018, 2017, 2016, and 2015, and probably InDesign CS4, CS5, and CS5.5 as well.Īdobe InDesign CS6 on my Windows 7 64-bit laptop with a generally very error-free installation (I own a computer shop, so why wouldn’t it be ultra clean?) insisted on crashing literally every single time I tried to start it recently.